Privacy Policy

Scott Ste Marie Coaching Inc.

Effective date: November 21, 2025

Scott Ste Marie Coaching Inc. (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase coaching services, register for programs, or interact with us in any way.

By using this website or submitting your personal information, you consent to the practices described in this Privacy Policy.

For additional terms governing your use of this site, please review our Terms of Service.

 

Information We Collect

We collect personal information that identifies you as an individual, such as your name, email address, phone number, billing address, and payment details. This information may be provided when you register for coaching, purchase a program, schedule a session through Zcal, fill out a form, or participate in a Zoom call. Payment information is processed securely by Stripe; we do not store credit card numbers.

We also collect non-personal information automatically through Kajabi and Google Analytics. This includes your IP address, device type, browser details, general location, pages viewed, time spent on the site, and navigation patterns. This helps us improve website performance, functionality, and user experience.

Cookies and Tracking Technologies

Cookies are used on our site to enhance your experience by remembering preferences, keeping you logged in, and supporting checkout functionality. You may disable cookies in your browser settings, though some features may not function correctly if you do.

We also use the Meta/Facebook Pixel to understand user activity, measure advertising effectiveness, and deliver relevant ads. Facebook may use this information in accordance with its own privacy policies. You may adjust your ad preferences directly within your Facebook account.

How We Use Your Information

We use personal information to deliver coaching services, process payments, communicate with you, respond to messages, provide customer support, send program updates, and deliver marketing communications. We may also use your information to improve our content, services, and website experience.

We do not sell your personal information.

Sharing Your Information

We share your information only with trusted third-party service providers who assist us in offering our services. This includes Kajabi (hosting and email delivery), Stripe (payment processing), Zoom (video sessions), Zcal (scheduling), Meta/Facebook (retargeting), and Google Analytics (usage data). These partners receive only the information needed to perform their functions and must maintain confidentiality.

We may also disclose information when required to comply with legal obligations, respond to lawful requests, protect our rights, or ensure the safety of our users and the public.

Because some of these service providers operate outside of Canada, including in the United States, your information may be transferred across borders in accordance with PIPEDA and applicable privacy standards.

Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal information from loss, misuse, or unauthorized access. While we strive to maintain high levels of security, no method of transmission over the internet or electronic storage is completely secure.

Only authorized personnel and trusted service providers have access to your information, and all are required to protect its confidentiality.

Your Rights

As a Canadian resident, you have the right to access the personal information we hold about you, request corrections, update your data, withdraw consent for marketing communications, or request deletion of your information when appropriate.

To exercise these rights, please contact us at [email protected]

Email Communications

If you join our mailing list or contact us, we may send updates, program announcements, educational content, or marketing messages. You may unsubscribe at any time using the link at the bottom of any email.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe such information has been collected, please contact us so we can remove it promptly.

Third-Party Links

This website may contain links to other websites. We are not responsible for the privacy practices or content of external sites and encourage you to review the privacy policies of those sites before submitting any information.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with an updated “Last Updated” date. Continued use of the site after revisions constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Scott Ste Marie Coaching Inc.
📧 [email protected]
📍 Toronto, Ontario, Canada